OVERVIEW
This website, operated by pourlyvault (“we,” “us,” or “our”), provides e-commerce services for premium drinkware. By accessing this site (http://www.pourlyvault.com) or purchasing drinkware or related products, you agree to these Terms of Service (“Terms”), including any policies and hyperlinks referenced herein. These Terms apply to all users, including browsers, customers, merchants, and content contributors.
If you do not agree to these Terms, you must discontinue use of the Site.
SECTION 1 – ELIGIBILITY AND AGE REQUIREMENT
By agreeing to these Terms, you represent and warrant that you are at least 18 years of age or the age of majority in your jurisdiction, whichever is greater. You may not use the Service or purchase products if you are under 18.
If we become aware that a minor has provided personal information or made a purchase without appropriate authorization, we will take reasonable steps to cancel the order and delete the information where required by law.
You may not use our products or Service for any illegal or unauthorized purpose, including violating copyright or trademark laws, transmitting malicious code, or engaging in fraudulent activity. Violations may result in immediate termination of your access.
SECTION 2 – ACCEPTANCE AND MODIFICATIONS
By using the Site, you accept all Terms. If you disagree, discontinue use. We may update these Terms by posting revisions. Continued use after changes constitutes acceptance. It is your responsibility to review changes periodically.
SECTION 3 – ONLINE STORE TERMS
You agree not to use our Service for illegal purposes or to violate any laws, including copyright and trademark laws. Prohibited activities include transmitting malware, engaging in fraud, or interfering with the Site’s security or functionality. Violations may terminate Services immediately.
SECTION 4 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any lawful reason. Content, excluding payment data, may be transferred unencrypted and adapted to technical requirements. Payment data is always encrypted.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written permission.
SECTION 5 – ACCURACY OF INFORMATION
We are not liable for inaccuracies in Site information. Materials on this Site are for general information only. Historical data may not be current. We reserve the right to modify Site content without notice.
SECTION 6 – PRICE AND SERVICE MODIFICATIONS
Prices for drinkware may change without notice. We may modify, suspend, or discontinue Services at any time without liability to you or any third party.
SECTION 7 – PRODUCTS OR SERVICES
Drinkware is available exclusively online. Quantities may be limited. Sizes, colours, capacities, materials, finishes, or specifications may vary by monitor or device. We reserve the right to limit sales by region, person, or jurisdiction. Returns are governed by our Refund Policy.
SECTION 8 – BILLING AND ACCOUNT ACCURACY
We may refuse or cancel orders at our discretion. You agree to provide accurate, current, and complete account and billing information and to update it promptly. Orders may be limited per household, payment method, or customer.
SECTION 9 – PROHIBITED USES
Prohibited uses include, but are not limited to:
- Any unlawful, fraudulent, deceptive, or misleading activity
- Resale, rental, distribution, or commercial exploitation of our products without written authorization
- Infringing or violating our intellectual property rights or the rights of any third party
- Harassment, abuse, threats, defamation, or discrimination
- Uploading or transmitting viruses, malware, or destructive code
- Hacking, scraping, data mining, or interfering with security features
- Impersonating any person or entity
- Providing false billing, payment, or shipping information
- Chargeback fraud or abusive return behaviour
Violations may result in termination of Services.
SECTION 10 – INTELLECTUAL PROPERTY
All content on this Site, including text, graphics, logos, images, product designs, photographs, videos, software, code, and trademarks, is owned by or licensed to pourlyvault and is protected by copyright, trademark, and other intellectual property laws.
The pourlyvault name, logo, and all related marks are trademarks of pourlyvault. You may not use, reproduce, modify, distribute, publicly display, reverse engineer, or create derivative works from any content without our prior written consent. All rights not expressly granted are reserved.
SECTION 11 – USER SUBMISSIONS
Comments, feedback, ideas, and other submissions may be used without restriction. We are not obligated to maintain confidentiality or compensate you for any submission. We may remove unlawful, abusive, or offensive content. You are responsible for your submissions and must ensure they do not infringe third-party rights or contain malware.
SECTION 12 – PERSONAL INFORMATION
Submission of personal data is governed by our Privacy Policy, available on the Site. By using the Service, you consent to our collection, use, and disclosure of personal information as described in that policy.
SECTION 13 – THIRD-PARTY TOOLS
Access to third-party tools is provided “as is” without warranties. Use is at your own risk. You are responsible for ensuring compliance with third-party terms.
SECTION 14 – THIRD-PARTY LINKS
Third-party links may direct you to external sites. We are not liable for third-party content, products, or transactions. Review third-party policies before engagement.
SECTION 15 – ERRORS AND INACCURACIES
We may correct errors in product descriptions, pricing, promotions, or availability without prior notice, including after an order has been placed. We have no obligation to update information except as required by law.
SECTION 16 – DISCLAIMER OF WARRANTIES
Services and products are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.
SECTION 17 – LIMITATION OF LIABILITY; ALLERGY AND SAFETY DISCLAIMER
To the maximum extent permitted by law, pourlyvault shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising from your use of the Service or products.
Our total liability for any claim arising from these Terms or your purchase shall not exceed the amount you paid for the product giving rise to the claim.
Allergy Disclaimer: Drinkware may contain materials such as stainless steel, nickel, silicone, plastic, coatings, pigments, glazes, or other substances. If you have allergies, sensitivities, or medical conditions, you are responsible for reviewing product descriptions and materials before purchase. We are not liable for allergic reactions, sensitivities, or adverse effects resulting from use of our products. Consult a qualified physician if you have concerns.
Hot Beverage and Product Safety Disclaimer: Drinkware may be used with hot or cold beverages. Hot liquids can cause burns or scalding. Always use caution, secure lids properly, and keep hot beverages away from children. Inspect products before each use and discontinue use if damaged. Follow all care instructions and warnings. You assume responsibility for proper use and supervision.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless pourlyvault and its officers, directors, employees, agents, and suppliers from any claims, demands, damages, losses, liabilities, and expenses, including reasonable legal fees, arising from your breach of these Terms or violation of any third-party rights.
SECTION 19 – TERMINATION
We may terminate or suspend your access for breach or non-compliance. Obligations and liabilities incurred prior to termination shall survive. You may terminate by ceasing use. We may terminate without notice for violations.
SECTION 20 – SEVERABILITY
If any provision of these Terms is found unenforceable, that provision shall be severed, and the remaining Terms shall remain valid and enforceable.
SECTION 21 – ENTIRE AGREEMENT
These Terms supersede any prior agreements between you and us. No waiver of any right shall imply a permanent waiver. Ambiguities shall not be construed against the drafting party.
SECTION 22 – CHANGES TO TERMS
We may update these Terms periodically. Continued use of the Site after changes constitutes acceptance of the revised Terms. Where required by law, we will provide additional notice.
SECTION 23 – GOVERNING LAW AND JURISDICTION
These Terms and any dispute arising from them shall be governed by the laws of Hong Kong SAR, without regard to conflict of law principles. The courts of Hong Kong SAR shall have exclusive jurisdiction, unless mandatory consumer protection laws in your jurisdiction require otherwise.
SECTION 24 – CONTACT
For inquiries, please contact us:
Address:
UNIT 60 3/F YAU LEE CTR NO.45 HOI YUEN RD KWUN TONG HONG KONG
TEL:
+85260242152
Email:
[email protected]
Working Hours:
Monday–Friday, 08:00–17:00 (UTC +8)
We respond within 24 hours on business days.